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  1. Engagement Console
  2. Troubleshooting and FAQs

Troubleshooting and FAQs

Troubleshooting tips and how to get help.

Engagement Hub FAQ

  • Can Lumary Engagement Console send one-off emails or SMS?
  • What email address and sender name does the Lumary Engagement Console use?
  • What happens if someone replies back to an SMS or email sent from the Lumary Engagement Console?
  • Can the Lumary Engagement Console mask emails from our own email address or domain?

Flows

  • How can I test before activating a flow?
  • What happens when someone is halfway through a previous flow version and a new flow version is activated?

Glossary

  • Glossary

Engagement Console

Supported in:   Lumary AC,   Lumary AH,   Lumary CM,  and   Lumary DC

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